FAQ
please contact the customer counseling or customer centerConsult
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* If water spills, immediately wipe it out using a dry mop.
* Water can cause deformation of the flooring in the long run, but ordinary exposure to water should cause no problem.Bursting of a pipe or continuous oozing of water can result in defects. Such situations would cause defects on any floors.
* A vacuum cleaner is used to remove dust. Wipe out the floor using a wet mop with small amount of moisture.
* It is better if you use a mat made of fabric at the damp kitchen and at the bathroom entrance. -
* Laminate flooring has special coating and does not require separate surface coating such as varnish and wax.
When the laminate flooring surface is coated with a coating agent, it looks fine for a few days. However, wax coating on the surface is too weak and is easily damaged during movement of objects. The surface easily gets dirty. Varnish is an oil-based material that is hard to remove. -
* Use a neutral detergent to remove ordinary wastes by wiping lightly. Finish cleaning using a dry mop.
(Do not use an oxidizing bleach.)
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* The flooring surface is specially treated and can be slippery. Care of the user is required.
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* Wipe out using a dry mop before it smears into the flooring instead of neglecting it for long time.
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* When using a carpet in the living room, ventilate frequently so that heat is not concentrated on the flooring underneath the carpet.